Downtown Orlando continues to attract new businesses, residents, and visitors to our vibrant metropolitan area. The Downtown Ambassador program serves to ensure a memorable and welcoming experience for everyone visiting our vibrant city center.
The Ambassador program provides a direct, on-the-street connection seven days a week from 7 am - midnight and proactively engages the community by providing the following services in downtown Orlando:
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Ensuring world-class hospitality to the public by providing directions, recommendations, and other assistance as necessary
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Offering safety escorts to and from any location in the downtown area
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Assisting those experiencing homelessness with immediate critical social services, such as shelter, identification and counseling services, as well as direct interactions by handing out information and needed supplies
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Contacting the Downtown Clean Team with any beautification needs in the public right of way and overall downtown improvement
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Assisting businesses and residents with questions or concerns about the area
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Providing special event safety and information
To contact an Ambassador or request service, call or text 407.225.4632.